Director of Business Applications (6389)

We are looking for a Director of Business Applications to own and evolve a complex, mission-critical SaaS ecosystem. This role sits at the center of the company’s operational backbone, ensuring all business systems are stable, well-integrated, and scalable as the organization grows. You will act as the bridge between business and technology, shaping how core systems operate, connect, and support company-wide workflows, including future AI-driven capabilities. The role combines strategic ownership, hands-on execution, and leadership of both internal and external resources.

Responsibilities: Own and manage the company’s core SaaS stack including Salesforce, HubSpot, NetSuite, Jira, and additional GTM, Finance, and Operations tools Ensure system reliability, data integrity, access governance, and documentation across all platforms Own end-to-end integrations using iPaaS tools (primarily Workato), including monitoring, optimization, and troubleshooting Design and improve workflows while reducing unnecessary complexity and automation overhead Manage and coordinate external vendors and freelancers, including scope definition, delivery oversight, and QA Define and maintain the internal support model, escalation paths, and operational runbooks Partner with business stakeholders to translate requirements into scalable system solutions Enable AI initiatives by ensuring clean, structured, and accessible data flows across systems Evaluate and implement new tools and technologies with proper governance and integration strategy

Requirements: 8–12 years of experience in Business Applications, RevOps, or IT systems leadership roles in SaaS companies Proven management experience Hands-on experience with Salesforce administration and at least two of: HubSpot, NetSuite, Jira Strong experience with iPaaS platforms such as Workato or similar integration tools Proven experience managing external vendors and delivering technical projects end-to-end Deep understanding of Salesforce architecture including objects, schema design, permissions, flows, and data model Experience working with APIs, REST, webhooks, JSON, and OAuth, including debugging integrations Experience with identity and access management tools such as Okta Strong analytical skills with SQL and BI tools Experience with AI tools, prompt engineering, and automation scripting Strong system-thinking mindset, ability to simplify complex environments, and business-oriented approach

cv+6389@hrhome.co.il