A leading medical device company located in the Hadera area is seeking a Help Desk Specialist for a temporary position. This role involves providing Tier 1 technical support and assisting with daily IT operations in a dynamic and innovative environment.
Key Responsibilities • Provide Tier 1 support for hardware, software, Microsoft 365, and basic network issues. • Manage user accounts, access permissions, and perform onboarding/offboarding tasks. • Deploy and maintain laptops, mobile devices, and peripherals. • Perform routine updates, patches, and basic system maintenance. • Maintain and update IT asset inventory and documentation. • Escalate complex technical issues as needed. Requirements • 1–2+ years of experience in a Help Desk or IT Support role. • Strong knowledge of Windows 10/11, Microsoft 365, Teams, and Outlook. • Experience with Active Directory / Azure AD user administration. • Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP). • Fluent English with excellent communication skills.
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